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Citizens Advice East Herts (Bishop's Stortford)

Address

Methodist Church

34B South Street

Bishop's Stortford

Hertfordshire

CM23 3AZ

How to get support

Call us

01920 459944

Visit our website

https://www.citizensadviceeastherts.org.uk

Getting in touch by phone

24hr MessageLine 01920 459944, leave a message for callback, usually within 24 hours particularly if urgent.

Phone times
Day Time
Monday 7am to 9pm
Tuesday 7am to 9pm
Wednesday 7am to 9pm
Thursday 7am to 9pm
Friday 7am to 9pm

Visiting us in person

Every Tuesday 11am to 1pm at Methodist Church, 34B South Street, Bishop's Stortford we operate a face to face Contact Centre for people who need extra support to access our Advice Service. We cannot offer full advice at these Centres.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Tuesday 11am to 1pm

Accessibility

You should contact the office for information about their accessibility options.

More information about our service

We predominantly give advice via telephone and email, however we can arrange face to face appointments at a convenient location for the client in circumstances where we assess that we would be unable to help the client progress matters any other way. We can also make home visits where the same applies.
The quickest way to contact us is to call our local Messageline on 01920 459 944 (24/7) - an adviser will call back usually within 24 hours.
For other ways to contact us, visit our website: https://citizensadviceeastherts.org.uk/contact-us/
Those who struggle to use email or don’t have access to a phone, can just pop into our Citizens Advice Contact Centre at the Methodist Church on any Tuesday 11am - 1pm where our friendly, highly experienced staff will assess how to move the client forward. This could be signposting to a relevant service, referring to another local service, helping to self-refer, arranging for a telephone call with an adviser, arranging for a face to face appointment or arranging a home visit.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.