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Bureau details

Get advice online now from www.adviceguide.org.uk for practical, reliable, up-to-date CAB information on a wide range of topics. The information covers England, Northern Ireland, Scotland and Wales and is continuously reviewed by our team of advisers.

Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

Leek Citizens Advice Bureau

20 St Edward Street
LEEK
Staffordshire
ST13 5DS

Telephone:Staffordshire Adviceline 03444 111 444
Email:advice@leekcab.cabnet.org.uk
Web site:leekcab.org.uk
Map:Link to map

Notes

Please note:- We are now able to offer a limited advice via email service. However, if your enquiry is complicated or urgent then you should visit the bureau as soon as possible or contact the Staffordshire adviceline.

IMPORTANT INFORMATION: In the event of adverse weather, ie SNOW, please ring the bureau before setting out for an appointment. The admin number is 01538 373068. If no-one answers by 9am then services are disrupted.

NB: NO ADVICE IS GIVEN ON THIS NUMBER. YOU WILL NOT BE ABLE TO BOOK AN APPOINTMENT EITHER UNLESS YOU ARE A CURRENT CLIENT.

We are now able to offer a free initial interview with a local solicitor on Thursday afternoons. To access this service you must have been to the bureau as a client and referred by either a Gateway Assessor or a Generalist Adviser.

Staffordshire County website :- www.citizensadvicestaffordshire.co.uk

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.15 - 12.15          Drop in Session and pre arranged generalist and specialist appointments 
Tue: 09.15 - 12.15          Drop in sessions. Pre arranged generalist and specialist appointments 
Wed:           Pre-arranged generalist and specialist appointments only available. 
Thu: 09.15 - 12.15          Drop in Session. Pre arranged generalist and specialist appointments. 
Fri:           Bureau Closed 
Sat:           Bureau Closed 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 09.00 - 17.00          Callers from Staffordshire can phone the Staffordshire Advice Line 
Tue: 09.00 - 20.00          which is operating at the publised times on 
Wed: 09.00 - 20.00          03444 111 444 
Thu: 09.00 - 17.00          NB: Closed on Bank Holidays 
Fri: 09.00 - 16.30           

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Induction loop
  • Telephone (minicom)
  • Documents in accessible formats

Languages

If English is not your first language, contact the bureau for information about other languages it can provide advice in.

Specialist services

  • CommunityCare
  • Debt Relief Order
  • Disability
  • Money Advice
  • Tribunal/advocacy
  • Welfare Benefits