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Bureau details

Get advice online now from www.adviceguide.org.uk for practical, reliable, up-to-date CAB information on a wide range of topics. The information covers England, Northern Ireland, Scotland and Wales and is continuously reviewed by our team of advisers.

Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

Rotherham & District Citizens Advice Bureau

Wellgate Old Hall
120-126 Wellgate
ROTHERHAM
South Yorkshire
S60 2LN

Telephone:03444 111 444 ADVICELINE
01709 515680 This is an admin number only, no advice or appointments are given on this number.
Fax:01709 801 087
Web site:www.rotherhamcab.org.uk
Map:Link to map

 Other bureau locations

Notes

Reception open 09.00 TO 16.00 for leaflets etc. Based on client feedback we have now moved to a telephone triage and appointment system to access advice you must ring the 0344 41 11 444 number. FOR ADMINISTRATIVE ENQUIRIES ONLY you can contact reception on 01709 515680 (CLIENTS CANNOT MAKE APPOINTMENTS ON THIS NUMBER THEY WILL BE REFERRED BACK TO ADVICELINE)

PCC'S ONLY
PCC'S PLEASE REFER TO PRIVATE DETAILS FIRST. PLEASE DO NOT ADVISE CLIENTS TO DROP IN FOR ADVICE AS APPOINTMENTS ARE PRE-ALLOCATED.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.00 - 16.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Tue: 09.00 - 16.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Wed: 09.00 - 16.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Thu: 09.00 - 16.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00 
Fri: 09.00 - 16.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Tue: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Wed: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Thu: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Fri: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access

Languages

  • French
  • Urdu

Specialist services

  • Client Specific
  • Debt Relief Order
  • Immigration
  • Money Advice

Other bureau locations