Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice impact report cover


Bureau details

Get advice online now from (New window) www.adviceguide.org.uk for practical, reliable, up-to-date CAB information in English, Welsh, Bengali, Chinese, Gujarati, Punjabi and Urdu on a wide range of topics. The information covers England, Northern Ireland, Scotland and Wales and is continuously reviewed by our team of advisers.

Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

Staines Citizens Advice Bureau

Community Link
Knowle Green
STAINES
Middlesex
TW18 1XA


  

Map:

Link to map

 Other bureau locations

Notes

Please note that we can only see clients who live or work in the Borough of Spelthorne

We are always looking for volunteers to fulfill various roles.
If you are interested, please apply via the national website at adviceguide.org.uk.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon:

10.00 - 12.30 

and

13.00 - 15.30

 

 

Appointments and drop-in  

Tue:

10.00 - 12.30 

and

16.30 - 18.30

 

 

Appointments and drop-in in morning Appointments only in evening 

Wed:

10.00 - 12.30 

and

13.00 - 15.30

 

 

Appointments and drop-in  

Thu:

10.00 - 12.30 

and

13.00 - 15.30

 

 

Appointments and drop-in  

Fri:

10.00 - 12.30 

 

 

 

 

Appointments and drop-in  

Further information

Access details

  • Wheelchair accessible - yes

  • Wheelchair toilet access

  • Documents in accessible formats

  • Accessible signage

  • Parking

  • Internet advice access

Languages

  • French

  • German

 

Other bureau locations