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Citizens Advice Medway

Address

Third Floor

Kingsley House

37-39 Balmoral Road

Gillingham, Kent

Kent

ME7 4PF

How to get support

Call us

01634 383 760

Email us

info@medwayadvice.org.uk

Visit our website

https://www.medwayadvice.org.uk

Getting in touch by phone

Our switchboard operators do not provide advice. There is no facility to leave a voicemail when the switchboard is closed.

Phone times
Day Time
Monday 9am to 12.30pm
Tuesday 9am to 12.30pm
Thursday 9am to 12.30pm

Visiting us in person

Our walk-in advice service is 9am-3pm Mondays, Tuesdays & Thursdays. We close for lunch between 12:30pm-1pm. If the main entrance to our building is closed, push Buzzer 2 on the intercom. We're on the right-hand side on the 3rd Floor as you exit the lift.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9am to 4pm
Tuesday 9am to 4pm
Thursday 9am to 4pm

Accessibility

  • Wheelchair accessible

Check other support locations

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.