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Bureau details

Get advice online now from www.adviceguide.org.uk for practical, reliable, up-to-date CAB information on a wide range of topics. The information covers England, Northern Ireland, Scotland and Wales and is continuously reviewed by our team of advisers.

Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

Catford Citizens Advice Bureau

120 Rushey Green
Catford
LONDON
SE6 4HQ

Telephone:0844 826 9691
Fax:020 8690 0067
Map:Link to map

 Other bureau locations

Notes

Advice for people who live, work or study in the Lewisham borough.

Please note that our service is closed over the Christmas period from Wed 24th November 2014 to Friday 2nd January 2015, re-opening on Monday 5th January 2015

Access to our advice service is through Gateway Assessments. These are short interviews face to face or by telephone to find out about your enquiry and decide how best we can help you , with leaflets, signposting or referral to other agencies or book an appointment to advise you.
Appointments only booked through Gateway Service.
Reception Counter Service for leaflets and signposting is available Mondays to Wednesdays 10am to 1pm, 2pm -4pm & Thursdays 10am to 1pm & 2pm to 5pm.
Demand for our service is very high. If you intend to come to a face to face gateway please note that we may not be able to see you. You will need to arrive before the service starts.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 13.00  and 14.00 - 16.00     Reception Open 10-1pm, 2pm - 4pm for leaflets and signposting. 
Tue: 10.00 - 13.00  and 14.00 - 16.00     Gateway Assessment.10-12Short assessment interviews to decide how we can help you.Reception10-1,2-4 
Wed: 10.00 - 13.00  and 14.00 - 16.00     Reception Open 10-1pm, 2pm - 4pm for leaflets and signposting  
Thu: 14.00 - 17.00          Reception Open 2pm-5pm for leaflets and signposting 
Fri: 10.00 - 12.00  and 14.00 - 16.00     Gateway Assessment.Short assessment interviews to decide how we can help you.Reception10-1,2-4 
Sat:           Closed 
Sun:           Closed 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Wed: 14.00 - 16.00          2-4 Tel Gateway Assessment-Short telephone interview to decide how we can help you 0844 826 969 
Thu: 14.00 - 16.00          2- 4 Tel Gateway Assessment - Short telephone interview to decide how we can help you 0844 826 96 

Further information

Access details

  • Wheelchair accessible - yes
  • Induction loop
  • Accessible signage

Languages

  • Cantonese
  • French

Specialist services

  • Housing
  • Immigration

Other bureau locations