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Bureau details

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Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

Rhondda Taff Citizens Advice Bureau

5 Gelliwastad Road
PONTYPRIDD
Rhondda Cynon Taff
CF37 2BP

Telephone:Adviceline (land lines) 08444 77 20 20 (mobiles) 0300 4 568 356
Admin line 01443 409284
Fax:01443 402621 Email advice available through the link below
Web site:www.citizensadvice.org.uk/rhondda_taff_cab_email_advice_service.html
Map:Link to map

 Other bureau locations

Notes

Other than the Thursday afternoon specialist debt clinic, all face to face advice sessions at the bureau will offer first time visitors an initial assesment interview on any issue and offer appropriate options for next steps.

We also offer initial assessment and limited advice by email. If you want to email the bureau please follow the link to our email website above.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.30 - 12.30           
Tue: 13.00 - 16.00           
Wed: 09.30 - 12.30           
Thu: 09.30 - 12.30  and 13.30 - 15.00     Our Thursday afternoon session is a debt drop in only - staffed by specialist money advisers.  
Fri: 09.30 - 12.30           

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 16.00           
Tue: 10.00 - 16.00           
Wed: 10.00 - 16.00           
Thu: 10.00 - 16.00           
Fri: 10.00 - 16.00           

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Accessible signage
  • Parking

Languages

If English is not your first language, contact the bureau for information about other languages it can provide advice in.

Specialist services

  • Debt Relief Order
  • Legal Rota
  • Money Advice
  • Welfare Benefits

Other bureau locations