Campaigning for change

The experience of Citizens Advice Bureaux gives us a unique, fresh insight into the problems faced by people living in the UK.

Citizens Advice collects evidence of CAB clients' problems and uses this to campaign for changes in national and local policies and services. We have a key role in speaking up for clients, raising issues brought into bureaux, contributing to public debate and informing legislation.

Our policy/campaign work covers a huge range of issues including consumer, debt, housing, benefits, immigration, employment, legal matters and health. We work with policymakers, regulators, MPs, Assembly Members and service providers.

Current campaigns

• Fair welfare - get involved, tell us your story.

• Unreasonable demands - find about our report into 'civil recovery' practice.

• Fight against fuel poverty in Wales - coalition of key organisations in Wales.

• End child poverty - holding the government to account on their promise to halve child poverty in Britain by 2010.

• Adding up campaign - resources and guidance for parents and schools.

• A right to justice - campaign to draw attention to the shortage of civil and family legal advice.

Campaign successes

• Social policy impact report - a round up of the year's successes.

• Tenancy deposits - campaign to promote the tenancy deposit protection scheme to landlords.

• Payment protection insurance investigation

• Tax credit system review

• Village to get free to use cash machine - local bureau campaign.

• More campaign successes - how our clients have benefited.

How we campaign for change

• Working with policymakers

Policy/campaign publications

• Browse all our policy/campaign publications

• Order publications

Campaign for us

• Interested in being a local CAB campaigner?