Canterbury District Citizens Advice Bureau
About us
Canterbury District Citizens Advice Bureau has offices in Canterbury and Herne Bay. We also offer two outreach sessions per week in Whitstable.
Drop in sessions are held at Canterbury and Herne Bay where short assessment interviews are given. If needed, follow up appointments with a generalist adviser are made.
The District also offers a telephone advice line. Assessment and full interviews at our outreaches are by appointment, arranged via our Herne Bay office.
Volunteers are always welcome to carry out a number of different roles. If you are interested please see Volunteer below. If you don't have free time you can help by becoming a Friend.
Friends brochure (
260kb)- Annual report (
180kb)
Macmillan has gone into partnership with Citizens Advice Bureaux to provide a Welfare Benefits Advice Service to clients affected by cancer and their families. For further details, download the Macmillian benefits leaflet ( 140kb)
Get advice
The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.
Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.
Volunteer
The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over 6 million new problems every year.
We couldn’t survive without our 21,000 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.
Support us
Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.
With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?
Citizens Advice service
There are 416 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.
Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Our supporters
Charity registration number 803115, Company limited by guarantee.
Registered number 02483455, England, Registered Office: 3 Westgate Hall Road, Canterbury, Kent CT1 2BT