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The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

Adviceguide Self help from Citizens Advice

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About us

Doncaster Citizens Advice Bureau

The bureau is currently in the process of moving premises. The Guildhall Advice Centre is now closed.

We will re-open on 9 June 2014 at:

Highfield House

9-13 Highfield Road



Doncaster Citizens Advice Bureau serves the residents of Doncaster Metropolitan Borough, with particular reference to families and individuals from deprived backgrounds.

We operate a generalist advice service from the Guildhall Advice Centre located in the town centre where each client is offered an initial gateway interview to assess their advice needs and priorities.

We also offers specialist advice services in welfare benefits and debt.

In partnership with a number of voluntary and community sector agencies, we have a number of different projects operating at outreach locations across the Borough providing advice services to a range of vulnerable clients.

Doncaster CAB annual report


The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over seven million new problems every year.

Our service couldn’t survive without our 21,500 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.

About the Citizens Advice service

There are 338 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.

Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Support us

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?

Our supporters

Doncaster Metropolitan Borough Council logo    Coalfields Regeneration Trust logo    Doncaster New Deal for Communities logo    Advice Services Alliance logoMacmillan cancer support logo

And Doncaster Primary Care Trust