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We help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
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The voice of consumers

We’re responsible for consumer advice, advocacy and education. We give expert advice, speak up when things aren’t right and help you make informed choices.

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When we promote our work to the people who need us, and the people who fund us, we rely on being able to tell real life success stories.

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Every year the Citizens Advice service touches around two million lives. As charities we rely on your support.