Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Advice Week

What is Advice Week?

Advice Week is a national week dedicated to raising public awareness of the importance of advice. It’s an initiative of the Working Together for Advice (WTfA) project funded by the Big Lottery.

Who is involved?

Citizens Advice works with five other national advice charities to deliver a sector-wide celebration of advice. These are:

Advice Services Alliance - the umbrella body for independent advice services in the UK.
(New window) www.advicenow.org.uk

AdviceUK - the largest independent advice network connecting you with free local advice centres.
(New window) www.adviceuk.org.uk

Age Concern and Help the Aged - information for older people and those who care for them.
(New window) www.ageconcern.org.uk

Law Centres Federation - free, independent, specialist legal advice and representation.
(New window) www.lawcentres.org.uk

Youth Access - information, advice and counselling services just for young people.
(New window) www.youthaccess.org.uk/directory

What happens throughout the week?

Angela Smith MP and Basildon CAB representatives      

In their local areas, Citizens Advice Bureaux use the opportunity to promote the value of advice and the many ways to access it, as well as recruit volunteers and raise funds.

In 2009 the national Advice Week partners also staged an event at theHouse of Commons to raise awareness of the free advice sector amongst MPs, who were inspired with ideas for supporting and working more closely withtheir local advice agencies.

Do you need advice?

If you feel you would benefit from advice you can view our Adviceguide website
(New window) www.adviceguide.org.uk

Volunteering Advice week 09

Could you help?

For the last 70 years Citizens Advice has been providing life changing advice. This couldn’t have been done without the support and generosity of the public.  

Can you spare some time?

Volunteer with your local advice agency

Twenty one thousand of the 27,000 people who work for the Citizens Advice service are volunteers and without them the cost to the economy of unsolved problems would soar. Volunteers receive comprehensive training and support, which helps them develop skills for life beyond the bureau. There are many different roles available, from receptionists, to advisers, trustees, fundraisers and marketing coordinators.

If you can spare any time and are looking for a uniquely rewarding experience, find out about volunteering with us

Donate Advice Week 2009

Please consider supporting us

Donate to your local advice agency

All bureaux are independent charities and rely on public donations to keep their vital services going. If you’d like to support their work, and are able to, please donate to the national Citizens Advice or your local Citizens Advice Bureau.

What else could you do?

If you are able to support Advice Week in any way, perhaps raising awareness of advice services in your own workplace or community, or through an offer of corporate support, please email Citizens Advice

Advice Week 2010

Details of Advice Week 2010 will be published here as soon as they have been confirmed.