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Practical guide to making and defending consumer claims in the county court course notice

Course outline

This hands-on course is aimed at advisers who want a greater awareness of how to use the pre-action protocol for consumer cases as well as when and how to draft a claim or defence in the small claims track of the county court.  

The course covers

• identifying other alternatives to court action
• assessing the financial and other risks involved in taking a claim
• identifying the problems with the use of experts
• identifying the appropriate parties to the claim
• completion of a claim form
• completion of a defence to a claim
• identifying circumstances when a party my be considered to have acted unreasonably

Learning objectives

By the end of this course you will be able to:

• assess the advantages and disadvantages of starting legal action
• assess the strength of the issues and the available evidence
• identify the necessary procedures that must be addressed, both pre- and post- issue of the claim form
• understand the case management role of the District Judge
• complete a claim form for issuing a claim for a fixed amount

What have previous delegates said about this course,

"The training has given me further food for thought, I will think carefully about the advice I give when taking a claim."

Dates and venues

Duration one day 10.00am to 4.00pm

Next step

• Book this course

• Check the price of this course

• Book this course in-house ( 84kb)

• Return to the Consumer courses

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