Training course booking form

Citizens Advice specialist support adviser training

How do I book a place?

To book a place on any of our courses please fill in the form below. Please include the full name for each attendee and the title of the course you are booking and check your contact information is correct before sending the form.

Booking requests submitted less than 2 working days before the course delivery date shall not be processed.

Joining instructions, a venue map, directions and any pre-coursework will be posted to you within two working days of the receipt of your booking request. We will send you an invoice five to ten working days after receiving your booking request.

What if I need to cancel?

Please let us know in writing (by letter, fax or via email) if you need to cancel your place on a course.  A £25 administrative fee will be charged for any cancelled places. If you wish to cancel your place on one course and transfer to another this will also incur a £25 administrative fee.

We reserve the right to charge in full for courses cancelled with less than 14 days notice.  In such cases we would encourage you to send a colleague in your place.

What if a course is cancelled?

Please note that Citizens Advice reserves the right to cancel courses at short notice.  In such cases we would offer a full refund of the course fees.  We also reserve the right to change venues, trainers and the programme if necessary.  

You will be informed of any relevant changes to the advertised programme by letter.  If you have a confirmed place on a course and that course has been cancelled, we will also attempt to contact you via telephone.

If you have any queries please contact us:

• 0113 3895504/06

• email Citizens Advice adviser training

* Required field

Participant 1

Courses title: *	Please select ... Advocacy in the Employment Tribunal (2 DAYS)Appealing to the SS CommissionersBenefits and Mental HealthBenefits OverviewBuying goods - your rights - New for 2008!Capability and incapacity for workChallenging DecisionsCompensaton and Settlement in the Employment TribunalConsumer contractsConsumer Credit For Consumer AdvisersDiscrimination Law Update 2008Discrimination Law Update 2009Disability Living Allowance and Attendance AllowanceEffective Disability Living Allowance form completionEffective Employment Tribunal RepresentationEmployment and Support AllowanceEmployment Law Update 2008Employment Law Update 2009Essential Discrimination LawEssential Employment LawGoing Bump: Employment Rights and InsolvencyHousing Benefit - The Tricky BitsHRT and the Right to Reside In Work BenefitsIntroduction to social security law and appeal representation (3 DAYS)Introduction To Tax CreditsIntroduction to Welfare Benefits (5 DAYS)Local Housing AllowanceMaternity And Family Rights At WorkNegotiation and Mediation in Employment ClaimsPractical guide to making and defending consumer claims in the couty courtSocial care charges and benefitsTax Credits - The Tricky BitsTUPE or not TUPE: Employment Rights in Business TransfersUnderstanding and Challenging OverpaymentsWinning Discrimination CasesYou're Fired! The law and practice of dismissal
Course date: *
Venue: *
Name: *
Email: *
I am a solicitor
Special requirements e.g. due to hearing or visual impairment, wheelchair access etc. *	Please note: Lunch is not provided on Consumer or Welfare Benefits courses.
How did you hear about this course? *	Select one ... Advisor Another training course Course brochure Friend Postcard Promotional flyer Website Other
Promotional flyer code:

Participant 2

Courses title:	Please select ... Advocacy in the Employment Tribunal (2 DAYS)Appealing to the SS CommissionersBenefits and Mental HealthBenefits OverviewBuying goods - your rights - New for 2008!Capability and incapacity for workChallenging DecisionsCompensaton and Settlement in the Employment TribunalConsumer contractsConsumer Credit For Consumer AdvisersDiscrimination Law Update 2008Discrimination Law Update 2009Disability Living Allowance and Attendance AllowanceEffective Disability Living Allowance form completionEffective Employment Tribunal RepresentationEmployment and Support AllowanceEmployment Law Update 2008Employment Law Update 2009Essential Discrimination LawEssential Employment LawGoing Bump: Employment Rights and InsolvencyHousing Benefit - The Tricky BitsHRT and the Right to Reside In Work BenefitsIntroduction to social security law and appeal representation (3 DAYS)Introduction To Tax CreditsIntroduction to Welfare Benefits (5 DAYS)Local Housing AllowanceMaternity And Family Rights At WorkNegotiation and Mediation in Employment ClaimsPractical guide to making and defending consumer claims in the couty courtSocial care charges and benefitsTax Credits - The Tricky BitsTUPE or not TUPE: Employment Rights in Business TransfersUnderstanding and Challenging OverpaymentsWinning Discrimination CasesYou're Fired! The law and practice of dismissal
Course date:
Venue:
Name:
Email:
I am a solicitor
Special requirements e.g. due to hearing or visual impairment, wheelchair access etc.	Please note: Lunch is not provided on Consumer or Welfare Benefits courses.
How did you hear about this course?	Select one ... Advisor Another training course Course brochure Friend Postcard Promotional flyer Website Other
Promotional flyer code:

Participant 3

Courses title:	Please select ... Advocacy in the Employment Tribunal (2 DAYS)Appealing to the SS CommissionersBenefits and Mental HealthBenefits OverviewBuying goods - your rights - New for 2008!Capability and incapacity for workChallenging DecisionsCompensaton and Settlement in the Employment TribunalConsumer contractsConsumer Credit For Consumer AdvisersDiscrimination Law Update 2008Discrimination Law Update 2009Disability Living Allowance and Attendance AllowanceEffective Disability Living Allowance form completionEffective Employment Tribunal RepresentationEmployment and Support AllowanceEmployment Law Update 2008Employment Law Update 2009Essential Discrimination LawEssential Employment LawGoing Bump: Employment Rights and InsolvencyHousing Benefit - The Tricky BitsHRT and the Right to Reside In Work BenefitsIntroduction to social security law and appeal representation (3 DAYS)Introduction To Tax CreditsIntroduction to Welfare Benefits (5 DAYS)Local Housing AllowanceMaternity And Family Rights At WorkNegotiation and Mediation in Employment ClaimsPractical guide to making and defending consumer claims in the couty courtSocial care charges and benefitsTax Credits - The Tricky BitsTUPE or not TUPE: Employment Rights in Business TransfersUnderstanding and Challenging OverpaymentsWinning Discrimination CasesYou're Fired! The law and practice of dismissal
Course date:
Venue:
Name:
Email:
I am a solicitor
Special requirements e.g. due to hearing or visual impairment, wheelchair access etc.	Please note: Lunch is not provided on Consumer or Welfare Benefits courses.
How did you hear about this course?	Select one ... Advisor Another training course Course brochure Friend Postcard Promotional flyer Website Other
Promotional flyer code:

Invoice details

All fees must be paid at least 14 days in advance of the earliest course date booked
Job title: * First name: * Last name: * Address: * Name of organisation: * Post code:*	Purchase order number: Email: * Telephone: *
What sort of organisation are you? Citizens Advice Bureaux Other voluntary organisations Local authority/other statutory sector Solicitors/other private bodies
Please check the box if you would like us to keep a record of your details so that we can send you information about new courses. The information will also be used to maintain statistical information about participants. We will not disclose this information to any third parties.

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