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Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Disability Living Allowance and Attendance Allowance

Course outline

A one day training course designed for advisers and support staff who work with people with disabilities. This course is suitable for those planning to attend the ‘Effective DLA form completion’ course.

Learning objectives

By the end of this course participants will be able to;

  • recognise the different qualifying conditions for DLA and attendance allowance
  • describe how the disability conditions are interpreted by decision makers
  • explain the additional rules that apply to children
  • identify potential entitlement at appropriate levels

What have previous delegates said about this course?

"Given that I had no background experience in this area, I found the level of material covered to be appropriate."

Dates and venues

Duration one day 10.00am to 4.00pm

Course CodeDateVenue
8T2DLA211 February 2009Leeds
9T2DLA120 May 2009London
9T2DLA228 May 2009Nottingham
9T2DLA302 September 2009Leeds

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