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Fuel, water, postal services, digital and telecommunications consultation responses

Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.


TitleDescriptionDate
The retail market review – final domestic proposalsCitizens Advice response to Ofgem.22-04-2013
Prior permissions for consumer credit servicesCitizens Advice response to PhonepayPlus.26-03-2013
Price rises in fixed term contractsCitizens Advice response to Ofcom.12-03-2013
Smart metering installation code of practiceCitizens Advice response to Ofgem.26-02-2013
Improving access to electronic communications services for disabled peopleCitizens Advice response to Ofcom.13-02-2013
Energy prices, profits and poverty inquiryCitizens Advice response to Energy and Climate Change Committee.05-02-2013
The 0500 number rangeCitizens Advice response to Ofcom.09-01-2013
End to end competition in the postal sectorCitizens Advice response to Ofcom.08-01-2013
The retail market review - updated proposalsCitizens Advice response to Ofgem.19-12-2012
Ensuring a better deal for energy consumersCitizens Advice response to Department for Energy and Climate Change.19-12-2012

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