CAB volunteering

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice and by influencing policymakers. Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to continue providing this vital service to local communities.
CAB volunteering - the facts
- There are 21,500 volunteers in the Citizens Advice service and we could not provide our services without them.
- The majority of our advisers are trained volunteers. Training is free and support is provided every step of the way.
- Every Citizens Advice Bureau has a board of volunteer trustees responsible for the management of the bureau.
- CAB volunteers also give their time to help with administration, reception, IT, marketing, PR, fundraising and interpreting.
- Over one-third of the volunteers who leave the service go on to full time education or employment.
- We need around 5,000 new volunteer every year to continue to meet the needs of local communities.
- The CAB certificate in generalist advice work is equivalent to NVQ level 3.
- CAB volunteers get free training, ongoing support and expenses paid.
- it takes about 250 hours of learning to become a fully competent CAB generalist adviser.
- Law students who train as CAB advisers can get up to six months off their solicitor training contracts.
More information
For more on CAB volunteering see our volunteering section
For information and advice online see
www.adviceguide.org.uk
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