Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


CAB funding

CAB client Michelle and daughter

The Citizens Advice service helps people resolve their money, legal and other problems by providing free advice and by influencing policymakers. Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to continue providing this vital service to local communities.

CAB funding - the facts

  • Citizens Advice and every Citizens Advice Bureau are independent charities, reliant on the support of a wide range of funders including central and local government, charitable trusts, companies and individuals

  • In 2008/09 the income of the national Citizens Advice charity was £56.19 million. The largest funder of the national Citizens Advice charity was government grants – the majority of this as grant-in-aid from Department for Business, Innovation and Skills  (previously the Department for Business, Enterprise and Regulatory Reform).

  • In 2008/09, bureau income was estimated at £153 million.

More information

  • For more detailed information about Citizens Advice income and expenditure see our annual report

  • To find out more about how you can help support the Citizens Advice service and for a list of our donors, see Support us

  • If you are interested in becoming a volunteer fundraiser for your local CAB, call our volunteer hotline on 08451 264 264 or see our volunteering section