< Previous      |      Next >

Inside a Citizens Advice Bureau

1. Welcome
2. Reception
3. Information
4. Waiting Room
5. Giving advice
6. Phone advice
7. Outreach advice
8. Campaigning for change
9. Trustees meeting
10. Training and support

• Keeping local information in bureau waiting rooms up to date is just one of the tasks carried out by volunteer administrators.
• Volunteer administrators ensure that bureau systems run smoothly. Good administrative support is essential for the running of any organisation, and Citizens Advice Bureaux are no different.

Volunteer now