462 member bureaux regularly delivered advice from over 3,000 locations including:
Our online advice website adviceguide.org.uk received 4.3 million visits, an increase of 83 per cent from 2004/05.
26,082 bureau workers, of which 20,264 (78 per cent) are trained volunteers.
Of the volunteers in the service:
408 Citizens Advice employees
18 Citizens Advice trustees
| Client problems (England and Wales) | Client problems (England and Wales) | Adviceguide visitor problems (England, Wales and Northern Ireland) |
|---|---|---|
| Benefits | 1,500,000 | 837,000 |
| Debt | 1,437,000 | 1,270,000 |
| Other | 588,000 | 824,000 |
| Employment | 473,000 | 1,130,000 |
| Housing | 402,000 | 532,000 |
| Legal | 294,000 | 361,000 |
| Relationships | 288,000 | 642,000 |
| Consumer | 157,000 | 287,000 |
| Utilities | 57,000 | 75,000 |
| Tax | 52,000 | 772,000 |
| Sub-total England and Wales | 5,248,000 | |
| Sub-total Northern Ireland | 252,000 | |
| Total | 5,500,000 | 6,730,000 |
Figures are rounded to the nearest thousand
Citizens Advice received income of £37,637,000. For a full list of our funders,see Thank you to our donors
Citizens Advice Bureaux are independent charities and they received £133,147,000 funding from:
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