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Out of the red

Debt advice in the Citizens Advice service

Out of the red: Debt advice in the Citizens Advice service (Adobe Acrobat Document 0.92mb)

Introduction

Almost every day we read about the growing indebtedness of UK households and the growth in personal bankruptcy. The positive work done to help those who have lost control of their debts and the actions of regulators, government departments, parliamentarians, trade associations and financial services companies to improve policy and practice, receive less attention.

Out of the red

This publication, produced thanks to support from Barclays, is a contribution to balancing the picture. It shows how Citizens Advice and its partners in the public, private and voluntary sectors are making a major contribution to addressing problems at source or helping those adversely affected. Out of the red demystifies the money advice process and highlights:

These are just a few of the many positive and successful initiatives and services which are making a difference. The scale of the problem is large and growing – so too are the responses to it. They are not yet sufficient in scale to turn the tide – that is where you can help.

Out of the red: Debt advice in the Citizens Advice service (Adobe Acrobat Document 0.92mb)