Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Information for existing subscribers

AdviserNet - what every adviser needs

Installing AdviserNet on CD is easy. Just follow the on screen prompts on the CD or refer to our installation guide.

To maximise your use of AdviserNet, refer to our training guide, with tips and shortcuts for using AdviserNet more effectively.

Citizens Advice offers a programme of short training courses in welfare benefits, consumer and employment law for advisers.

  • Citizens Advice training courses for advisers