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Overpayments: understanding and challenging

Course outline

Overpaid benefit is not always recoverable. Learn how to spot unlawful recovery and reduce or eliminate the amount of overpaid benefit being recovered.

Please note this course covers social security benefits. Overpayments of housing/council tax benefit or tax credits, are covered, respectively, in our ‘Housing benefit – the tricky bits’ and ‘Tax credits – the tricky bits’ courses.

Learning objectives

By the end of the course you will be able to:

What have previous delegates said about this course?

"A very enjoyable day full of good clear information and the opportunity for group work and discussion I will be feeding back to colleagues the need for them to attend as well."

"Enjoyed it, very interesting and challenging."

"Good course, well taught, useful exercises, would recommend it to colleagues."

"trainer excellent."

Course accreditation

LevelCPDNOS
Advanced5 HoursLA50

More details on our course accreditation

Dates and venues

Duration one day 10.00am to 4.00pm

Course CodeDateVenue
12T1OUC124 April 2012Manchester
12T1OUC220 September 2012London

Next step

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