The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
To book a place on any of our courses please fill in the form below. Please include the full name for each attendee and the title of the course you are booking and check your contact information is correct before sending the form.
Booking requests submitted less than 2 working days before the course delivery date shall not be processed.
Confirmation of your place, a venue map and directions will be emailed to you within 48 working hours of receipt. If you have requested an invoice, this will follow within five to ten working days.
If you need to cancel your place, you must inform us in writing by letter, email or fax. If we receive your cancellation more than 10 working days before the course delivery date, we will refund your course fee, minus a £25 administrative fee. If you cancel your place with less than 10 working days notice, you will be charged the full course fee. In these circumstances we would encourage you to send a colleague in your place. Cancelling a place on one course more than 10 working days before its delivery date and transferring onto another course will also incur a £25 fee. It is not possible to transfer onto another course at less than 10 working days notice.
Please note that Citizens Advice reserves the right to cancel courses at short notice. In these circumstances we would offer a full refund of the course fees. We also reserve the right to change venues, trainers and the programme if necessary. You will be informed of any relevant changes to the advertised programme by e-mail. If you have a confirmed place on a course and that course has been cancelled, we will also attempt to contact you by telephone and e-mail.
If you have any queries please contact us:
