Confused by the range of benefits available? Unsure about the planned changes to the benefits system? This course gives a basic overview of the current system and the main changes from 2013, and is designed for those new to the subject or whose role requires them to signpost clients for more in-depth advice.
By the end of this course you will be able to:
- recognise which benefits can be claimed in which circumstances
- explain the principles of means-testing
- recognise the main changes to be introduced from 2013, especially under universal credit
- describe the claims procedure and how to challenge decisions
What have previous delegates said about this course?
"I found the course informative and interesting - certainly have a better understanding of welfare benefits."
"Very informative and took away the "mystery" surrounding some processes."
"Very structured course. Thank you."
"Very useful - aimed at the level of info required for my job."
"Very useful and understandable."
"Very well presented and easy going."
|Introductory||5 Hours||LA9, LA10, LA11, LA49|
More details on our course accreditation
To guarantee the best learning experience for all training course attendees, please select the course level most suited to your experience and prior knowledge.
Dates and venues
Duration one day 10.00am to 4.00pm
|13T1BO1||21 May 2013||Cardiff|
|13T1BO2||17 July 2013 - Advice Leeds training||Leeds|
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