Benefits overview
Course outline
Confused by the range of benefits available? Not sure how to claim them? This course gives a basic overview of the system for those new to the subject, or whose role requires them to signpost clients for more in-depth advice.
Learning objectives
By the end of this course you will be able to:
- differentiate between means-tested and non-means-tested benefits
- explain the principles of means-testing
- recognise which benefits may be claimed in which circumstances
- explain how benefits affect and interact with each other
- describe the claims procedure and how decisions may be challenged
What have previous delegates said about this course?
"I found the course informative and interesting - certainly have a better understanding of welfare benefits"
"Very informative and took away the "mystery" surrounding some processes."
"Very structured course. Thank you."
"Very useful - aimed at the level of info required for my job."
"Very useful and understandable."
"Very well presented and easy going"
Course accreditation
| Level | CPD | NOS |
| Introductory | 5 Hours | LA9, LA10, LA11, LA49 |
More details on our Course accreditation
Dates and venues
Duration one day 10.00am to 4.00pm
| Course Code | Date | Venue |
| 11T2BO3 | 23 February 2012 | Cardiff |
| 11T2BO4 | 15 March 2012 | London |
| 12T1BO1 | 26 June 2012 | Birmingham |
| 12T1BO2 | 17 July 2012 | Leeds |
| 12T1BO3 | 26 July 2012 | London |
Next step
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