Don’t take ‘no’ for an answer! Decisions can be challenged. This course looks at various ways of disputing benefit decisions, enabling your clients to choose the most effective and appropriate options available. This course is suitable for those with a good working knowledge of the benefits system who wish to challenge decisions more effectively.
By the end of this course you will be able to:
- recognise whether a decision has been made
- differentiate between revision, supersession and appeal
- identify which decisions may be challenged
- decide whether to use revision, supersession or appeal to challenge a decision
More details on our course accreditation.
To guarantee the best learning experience for all training course attendees, please select the course level most suited to your experience and prior knowledge.
Duration one day 10.00am to 4.00pm
Course dates and venues
|13T1CD1||05 June 2013||Manchester|
|13T1CCD2||20 June 2013||Birmingham|
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