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Overpayments: understanding and challenging

Course outline

Overpaid benefit is not always recoverable. Learn how to spot when an overpayment may not be recoverable and how to reduce or eliminate the amount of overpaid benefit. This course does not cover housing and council tax benefit or HMRC overpayments. HMRC overpayments are covered in our ‘Dealing with tax credits overpayments and challenging HMRC decisions’ course.

Learning objectives

By the end of the course you will be able to:

What have previous delegates said about this course?

"A very enjoyable day full of good clear information and the opportunity for group work and discussion I will be feeding back to colleagues the need for them to attend as well."

"Enjoyed it, very interesting and challenging."

"Good course, well taught, useful exercises, would recommend it to colleagues."

"Trainer excellent."

Course accreditation

LevelCPDNOS
Advanced5 HoursLA50

More details on our course accreditation

To guarantee the best learning experience for all training course attendees, please select the course level most suited to your experience and prior knowledge.

Dates and venues

Duration one day 10.00am to 4.00pm

Course CodeDateVenue
13T1OUC212 September 2013London

Next step

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