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Tax credits - the tricky bits

Free training course for voluntary and community sector advisers*

Thanks to funding from Her Majesty’s Revenue & Customs, we are offering this free course to voluntary and community sector advisers only.

(*Please note if you are not eligible for a place on our free course, or if the courses are fully booked please complete an

in-house training pro forma ( 100kb) to enquire about in-house delivery).

Please note that, whilst the Tax credits - the tricky bits course is free of charge, there is significant administrative cost in co-ordinating this programme. Demand also exceeds the availability of places, so it is essential that all delegates booked onto a course attend, or send a substitute colleague. Should you be unable to attend and fail to cancel your place in accordance with our terms and conditions, you will be liable to pay the full course fee appropriate to your sector. CABx - £75.00; other voluntary organisations - £95.00.

Course outline

Struggling to find your way through the tax credits maze?  This course is for advisers with experience of the tax credits system who wish to increase their understanding of the difficult areas.

Learning objectives

By the end of the course you will be able to:

• recognise how separating couples and shared care of children can affect entitlement
• describe the ways in which tax credits interact with other benefits
• calculate hours of work for working tax credit
• explain tactics for challenging overpayment recovery

Attendees will also receive

• free access to specialist tax credits online consultancy service for two months after the course
• free access to online tax credits resources and information items

What have previous delegates said about this course?

"Tax credits are so complicated. I felt the course was very good and very helpful, especially the overpayment side of things. It was good to go through stage by stage. The exercises were very good and the course material was all very helpful, I still use this within my current role specifically to refer to when dealing with technical issues, I feel I can rely on the documents provided." (Vandana Rawal, Hounslow Race & Equalities Council, following attendance on Tax Credits - the tricky bits course - October 2009)

Course accreditation

Level	CPD	NOS
Intermediate	5 hours	LA50

More details on our course accreditation

Dates and venues

Duration one day 10.00am to 4.00pm

Course code	Date	Venue
10T2TDT8	30/03/2011	Exeter

Next step

Book this course

Return to Welfare benefits courses

Book a Tax Credits - the tricky bits course in-house ( 100kb)

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