Derbyshire Dales, Amber Valley & Erewash Citizens Advice Bureau provides free, independent, confidential and impartial advice to all residents of Amber Valley, Derbyshire Dales and Erewash on a broad range of issues including:

•Benefits
•Consumer Rights
•Debt
•Discrimination
•Education
•Employment
•Family and Personal
•Housing
•Immigration & Nationality
•Legal Problems
•Utilities

We offer advice to Amber Valley, Derbyshire Dales and Erewash residents in our bureaux at Belper, Heanor, Matlock and Ilkeston and via a number of outreach venues in the local community. You can make an appointment by calling 0844 375 2712 between 10am and 3pm Mondays to Fridays.

We also have advisors working in many local GP surgeries, if you are a patient at one of these surgeries you can simply call your doctors' reception to book an appointment to see us.

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.