The stories our clients tell us provide a unique insight into the problems faced by people in the UK.
With over two million clients each year this evidence is hard to ignore. We speak up about the policies and services that cause people problems.
You can get involved by supporting our campaigns and helping us change things for the better.
We need your help to make sure help free advice continues to be available, through a range of channels, to everyone who needs it.
The private rental sector remains a market in which consumers are woefully under-protected.
Prepayment meter users face poor service, lack of innovation and lack of choice. Help us get a better deal from suppliers and join our call for #fairprepay.
Have you spotted an ad that’s made you mad? Been tempted by big bold claims only to discover the real story buried deeper in the detail?
Over the years we have secured many campaign successes on behalf of our clients.
We work closely with parliamentarians and assembly members to address the issues that affect our clients.