The stories our clients tell us provide a unique insight into the problems faced by people in the UK.
With over two million clients each year this evidence is hard to ignore. We speak up about the policies and services that cause people problems.
You can get involved by supporting our campaigns and helping us change things for the better.
We need your help to make sure help free advice continues to be available, through a range of channels, to everyone who needs it.
If you become sick or disabled and lose your job you need to know that you will be supported. Help us make make ESA #FitforWork
We're calling for change in logbook loans legislation to protect consumers from irresponsible lending and aggressive debt collection practices.
We work closely with parliamentarians and assembly members to address the issues that affect our clients.
Over the years we have secured many campaign successes on behalf of our clients.