The stories our clients tell us provide a unique insight into the problems faced by people in the UK.
With over two million clients each year this evidence is hard to ignore. We speak up about the policies and services that cause people problems.
You can get involved by supporting our campaigns and helping us change things for the better.
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We need your help to make sure help free advice continues to be available, through a range of channels, to everyone who needs it.
Our 12 top tips for buying and sending Christmas gifts will help you cut down the stress this season.
Prepayment meter users face poor service, lack of innovation and lack of choice. Help us get a better deal from suppliers and join our call for #fairprepay.
If you become sick or disabled and lose your job you need to know that you will be supported. Help us make make ESA #FitforWork
Have you spotted an ad that’s made you mad? Been tempted by big bold claims only to discover the real story buried deeper in the detail?
Over the years we have secured many campaign successes on behalf of our clients.
We work closely with parliamentarians and assembly members to address the issues that affect our clients.