The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Fair welfare, have your say

Are you out of work and receiving benefits?
Have you had a work-focused interview at Jobcentre Plus?
We are campaigning for improvements to back-to-work interviews and want to hear the real story. What have work-focused interviews been like for you? Have you received the support you need towards finding work? Or have you found them unhelpful or stressful? What would you have changed about your back-to-work interview?
If you have been to a work-focused interview, tell us your story.