Tenancy deposits campaign

Citizens Advice has been receiving evidence about withheld rental deposits for many years, so we were delighted that following our lengthy campaign, legislation on Tenancy deposit protection (TDP) was implemented from 6 April 2007. TDP is valid for all new tenancy agreements when a deposit is taken. The scheme will benefit over 1.5 million private tenants.
Citizens Advice and bureaux are working hard to promote the scheme to tenants and landlords alike so that they are aware of their rights and responsibilities.
Background to the Tenancy deposits campaign
In 1998 Citizens Advice published Unsafe deposit, a report describing how tens of thousands of private tenants were being cheated out of millions of pounds by unscrupulous landlords. The report called then for a statutory Tenancy Deposit scheme to be set up modelled on a successful scheme already running in Australia.
Citizens Advice successfully campaigned with housing charity Shelter to get an amendment included in the Housing Bill to introduce such a scheme.
The Tenancy Deposit Protection legislation was launched on 6 April 2007. It adds to the measures brought in to drive up standards in the private rented sector set out in Housing Act 2004. Those measures include licensing houses in multiple occupation and new safety rules.
Tenancy deposit protection in summary
- Landlords are required to join a statutory tenancy deposit scheme, if they take deposits.
- This means that deposits are protected during the length of the tenancy.
- Tenants are entitled to get all or part of their deposit back as long as they have kept to the terms of the contract.
- If there is disagreement about how much deposit should be returned, the scheme offers an alternative means of resolving disputes which is free and faster than taking court action.
More information about Tenancy deposit protection
This site will be updated as more information becomes available.
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