Evidence journal

Published quarterly by Citizens Advice, our Evidence journal aims to highlight a range of current policy concerns of the Citizens Advice service. It details the CAB client evidence that drives our concerns and our ideas for solutions. Our policy interests are as broad in scope as the advice that bureaux give - consumer rights, debt and financial exclusion, access to justice, welfare benefits, employment, immigration, health and housing. Readers of Evidence will find all these issues covered and more.

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Evidence journal winter 2011

Is the civil sanctions pilot ready for takeoff? - Susan Marks urges the Government to pilot new powers for the OFT and trading standard to tackle unfair trading.

Legal aid - the battle continues - James Sandbach examines the success of campaigning to influence Government plans to reduce the scope of civil legal aid.

A charter for rogues? - Richard Dunstan questions the basis of proposed reforms to employment law.

Bailiff reform: Going nowhere slowly? - Peter Tutton asks why the Government has done little so far to tackle "agressive bailiffs".

Back to the poll tax? - Geoff Fimister looks at the Government's proposals to localise, cut and cash-limit council tax benefit.

Barriers to independence? - Sue Royston explores the impact of welfare reform on disabled people.

Evidence journal autumn 2011

Making payments fit for all - After the recent peprieve for cheques, Cathy Finnegan inisists on the importance of inclusive payment methods.

Peer pressure - As the Welfare Reform Bill passes through the House of Lords, Lizzie Iron reviews progress to date.

Universal Credit, universal heath? - Christie Silk argues that the introduction of Universal Credit is an opportunity to improve the way that support for health costs is provided for people on low incomes.

At the Crossroads, what next for Gypsies and Travellers? - Gerard Crofton-Martin describes the common problems faced by Gypsy and Traveller communities.

Can self-regulation deliver? - Susan Marks discusses the effectiveness of self-regulation in consumer protection, and argues for a single approved scheme.

Wet, wet, wet - Alex MacDermott examines water companies' approaches to debt, and how they affect consumers and advice providers.

Evidence journal summer 2011

Deal or no deal - Cathy Finnegan argues that energy companies should not be able to disconnect customers for non-payment of repayments to fund energy efficiency measures.

It's the system, stupid - Alex MacDermott considers whether vulnerable debtors can be empowered and enabled by better debt collection practices.

Tax credits - a time to renew - Christie Silk examines why hundreds of thousands of families face overpayments each year for failing to renew their tax credit.

Back to the poor law? - Alan Barton examines the Government's proposals to abolish the Social Fund.

Hollow demands - Richard Dunstan reports on redevelopments since the publication of our December 2010 report Uncivil recovery.

The rehabilitation revolution - will it work? - James Sandbach examines proposals to tackle reoffending.

Evidence journal spring 2011

All change for social housing - Liz Phelps examines controversial proposals for social housing reform

Ringing the changes - Cathy Finnegan argues for regulation of 'non-geographic' telephone numbers

Still out of order - Alex MacDermott describes continuing problems with charging orders

Driving growth, or empowering rogues? Richard Dunstan raises concerns over the Government's proposals for employment reforms

Coping with housing benefit shortfalls - Christie Silk considers the implications of the forthcoming LHA custs from a case analysis of CAB clients

Serving those who serve? Lizzie Iron explores the findings from a survey of clients with Forces connections.

Citizens Advice

Evidence journal