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	Citizens Advice

	The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities. Our service strategy 2008-2011 About us

Home Campaigning for change Policy / campaign publications Consultation responsesBenefits and tax credits

Benefits and tax credits

Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

Social security is the second largest problem area for Citizens Advice Bureaux dealt with more over 1.6 million new problems in 2006/07. Clients seek assistance with establishing eligibility, making benefit claims, chasing applications progress and appealing against decisions.

Related Citizens Advice service work

Serious benefits - CAB benefit take-up campaigns

Title	Description	Date
Supplementary Memorandum - Treasury Select Committee Inquiry into Budget Measures and Low Income Households	Citizens Advice response to the Treasury Select Committee Inquiry	03-07-2008
The Treasury Select Committee Inquiry into Budget Measures and Low Income Households	Citizens Advice response to the Treasury Select Committee	03-07-2008
Transport Select Committee Inquiry into the blue badge (disabled parking) reform strategy	Citizens Advice response to the Transport Select Committee	03-07-2008
Proposals to introduce increased lone parent obligations from 24 November 2008	Citizens Advice response to the Social Security Advisory Committee	26-06-2008
Reducing the time period for claiming backdating of pension credit, housing benefit and council tax benefit	Citizens Advice response to Social Security Advisory Committee	22-05-2008
Improving Disability Employment Services: Helping people achieve their full potential	Citizens Advice response to the Department of Work and Pensions	16-05-2008
The proposed cuts to backdating of Housing Benefit/Council Tax Benefit and Pension Credit and, ESA and passporting	Citizens Advice response to the Secretary of State, Department of Work and Pensions	28-03-2008
In work, better off: Next steps to full employment	Citizens Advice response to Welfare Reform Green Paper	01-11-2007
Modernising powers, deterrents and safeguards - payments, repayments and debt: the developing programme of work	Citizens Advice response to HMRC	20-09-2007
Local Housing Allowance regulations and associated secondary legislation	Citizens Advice response to the DWP Housing Benefit Strategy Division	13-08-2007

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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux.
Charity registration number 279057, VAT number 726 0202 76, Company limited by guarantee. Registered number 1436945 England, Registered office: Myddelton House, 115-123 Pentonville Road, London, N1 9LZ.