The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.
Consumer and debt problems have been increasing dramatically in recent years and these are now the largest area of problems dealt with by Citizens Advice Bureaux - over 2 million new consumer and debt problems in 2007/08.
| Title | Description | Date |
|---|---|---|
| Review of consumer credit licensing fees | Citizens Advice response to the Office of Fair Trading | 10-03-2010 |
| The Role and Powers of the Consumer Advocate | Citizens Advice response to the Department of Business, Innovation and Skills | 09-03-2010 |
| How recent financial crisis and recession has affected our clients | Citizens Advice response to the Future of Banking Commission | 08-03-2010 |
| Mortgage Regulation | Citizens Advice response to HM Treasury | 22-02-2010 |
| Consumer Focus Draft Annual Plan 2010-11 | Citizens Advice response to Consumer Focus | 10-02-2010 |
| Reforming Debtor Petition Bankruptcy and Early Discharge from Bankruptcy | Citizens Advice response to the Insolvency Service | 09-02-2010 |
| Review of the Package Travel Directive | Citizens Advice response to the European Commission | 09-02-2010 |
| Mortgage Market Review | Citizens Advice response to the Financial Services Authority | 01-02-2010 |
| Review of the regulation of credit and store cards | Citizens Advice response to the Department of Business, Innovation and Skills | 19-01-2010 |
| Debt management schemes - delivering effective and balanced solutions for debtors and creditors | Citizens Advice response to the Ministry of Justice | 21-12-2009 |
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