Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Equality, diversity and discrimination

Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

Many of the discrimination problems dealt with by Citizens Advice Bureaux are employment related. In addition to the documents below, we also cover equality issues in many of our reports, briefings and consultations in areas such as benefits, housing, consumer, etc so do check under those area also.

Related Citizens Advice service work


TitleDescriptionDate
Equality and Human Rights Commission's Triennial ReviewCitizens Advice response to the Equality and Human Rights Commission12-02-2010
European Commission proposal for an equal treatment directiveCitizens Advice response12-08-2009
National review of agae discrimination in health and social careCitizens Advice response to the Department of Health23-07-2009
Inquiry into Business and Human RightsCitizens Advice response to the joint Committee on Human Rights19-05-2009
Socio-Economic disadvantageCitizens Advice response to the Government Equalities Office01-05-2009
Discrimination Law Review  A Framework for Fairness: Proposals for a Single Equality Bill for Great BritainCitizens Advice response21-09-2007
Disability Discrimination Act - Rail ServicesCitizens Advice response to Department of Transport26-10-2006
Getting EqualCitizens Advice response to the DTI16-06-2006
The Phillips Review of Equalities18-01-2006
 1