Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Legal affairs

Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

Citizens Advice Bureaux clients continue to face difficulties obtaining access to justice and we helped with 275,000 problems relating to the legal system in 2007/08. Significant barriers include high court fees and difficulties accessing, or ineligibility for, publicly funded services.

Citizens Advice service related work


TitleDescriptionDate
Office of the Public Guardian: amendments to secondary legislationCitizens Advice response to the Office of the Public Guardian09-03-2010
Intestacy and family provision claims on deathCitizens Advice response to the Law Commission08-03-2010
Magee Review of Legal AidCitizens Advice response to the Ministry of Justice22-02-2010
Civil Law Reform BillCitizens Advice response to the Ministry of Justice09-02-2010
Legal Aid: refocusing on priority casesCitizens Advice response to the Ministry of Justice29-10-2009
"Wider Access,  Better Value, Strong Protection"Citizens Advice response to Legal Services Board25-09-2009
Citizens Advice response to Lord Justice Jackson review of civil litigation costsCitizens Advice response12-08-2009
Themes and trends in regulatory reformCitizens Advice submission to the Regulatory Reform Committee Inquiry14-04-2009
Tolerated TrespassersCitizens Advice response to Communities and Local Government02-11-2007
Discrimination Law Review  A Framework for Fairness: Proposals for a Single Equality Bill for Great BritainCitizens Advice response21-09-2007
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