The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our impact report

• Our service strategy 2008-2011

Working with regulators: helping to deliver better regulation

22-09-2005

Working with regulators ( 75kb)

Citizens Advice helps regulators by giving them access to CAB evidence, and putting them in contact with individual clients who have come to us for help.

Regulators we have worked with recently:

Office of Fair Trading (OFT)
The Office of Gas and Electricity (OFGEM)
Office of Communications (OFCOM)
Financial Services Authority (FSA)
Department for Constitutional Affairs (DCA)
National Audit Office (NAO)
Healthcare Commission
The Housing Corporation
Minimum Wage Enforcement Agency
Office of the Immigration Service Commissioner
Gangmaster Licensing Authority
Trading Standards

Social Policy contact: Susan Marks susan.marks@citizensadvice.org.uk

Working with regulators ( 75kb)

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