The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
The Citizens Advice service dealt with 399,000 housing problems in 2007/08, many of which were related to housing debt. A growing number of people experience a shortfall between the benefits they receive and the cost of the rent or mortgage they have to pay. This can result in arrears, possession and homelessness for those in all housing sectors.
In partnership with Shelter, Citizens Advice runs the 
National Homelessness Advice Service, a government funded project, which provides specialist support on homelessness and housing issues to CAB advisers.
| Title | Description | Date |
|---|---|---|
| Turning the tide? | Evidence from the free advice sector on mortgage and secured loan possession actions in England in J... | 15-12-2009 |
| Let down | Citizens Advice report on letting agents and their charges | 21-05-2009 |
| A private matter | Citizens Advice report on private tenants: the forgotten victims of the repossessions crisis. | 27-03-2009 |
| Unfinished business | Citizens Advice evidence report on Housing associations’ compliance with the rent arrears pre-... | 21-05-2008 |
| Early days: CAB evidence on the Local Housing Allowance | Citizens Advice briefing. | 30-11-2005 |
| The last resort campaign | Outcomes from the Citizens Advice campaign to make possession action the last resort. | 27-10-2004 |
| Possession action - the last resort? | CAB evidence on court action by social landlords to recover rent arrears | 25-02-2003 |
| 1 |
