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The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover

HomeCampaigning for changePolicy / campaign publicationsEvidence reports and briefingsImmigration and asylum


Immigration and asylum

Citizens Advice regularly publishes evidence reports and briefings of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

Frequent changes to legislation continue to cause difficulties for CAB clients.

Citizens Advice service related work


TitleDescriptionDate

Shaming destitution

Citizens Advice evidence report on NASS section 4 support for failed asylum seekers.

28-06-2006

Passport to nowhere: the new immigration contract

The practical impact of the new Immigration Specification on service delivery to bureau clients

31-01-2005

Family visitor visa applications: an analysis of entry clearance officer decision-making in 2002

Citizens Advice briefing

07-03-2003

Distant voices

CAB clients' experience of continuing problems with the National Asylum Support Service

01-10-2002

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