Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Immigration and asylum

Frequent changes to legislation continue to cause difficulties for CAB clients.

Citizens Advice service related work


TitleDescriptionDate
Supporting justiceThe case for publicly-funded legal representation before the Asylum Support Tribunal17-06-2009
Shaming destitutionCitizens Advice evidence report on NASS section 4 support for failed asylum seekers.28-06-2006
Passport to nowhere: the new immigration contractThe practical impact of the new Immigration Specification on service delivery to bureau clients31-01-2005
Family visitor visa applications: an analysis of entry clearance officer decision-making in 2002Citizens Advice briefing 07-03-2003
Distant voicesCAB clients' experience of continuing problems with the National Asylum Support Service01-10-2002
Process error01-02-2002
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