Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Legal affairs

Citizens Advice Bureaux clients continue to face difficulties obtaining access to justice and we helped with 275,000 problems relating to the legal system in 2007/08. Significant barriers include high court fees and difficulties accessing, or ineligibility for, publicly funded services.

Citizens Advice service related work


TitleDescriptionDate
Turning the tide?Evidence from the free advice sector on mortgage and secured loan possession actions in England in J...15-12-2009
Unreasonable demands?14-12-2009
No time to retireLegal Aid at 6010-07-2009
Locked outCAB evidence report on prisoners and ex-offenders20-03-2007
Pro bono legal services and Citizens Advice BureauxCitizens Advice briefing.28-04-2006
No win no fee no chanceCAB evidence on the challenges facing access to injury compensation13-12-2004
Delivering access to justiceCitizens Advice briefing 27-08-2004
Matrix final draft report - Citizens advice response to draft recomendations of independent CLS reviewDiscussion of the recommendations01-05-2004
Family MisfortunesThe challenges facing publicly funded family advice01-05-2004
Home RemediesThe challenges facing publicly funded housing advice01-04-2004
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