The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Modernising government
CAB clients' experiences can help the Government plan the most effective ways to modernise their services. We use client evidence to highlight the affect any planned changes may have.