The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
In 2007/08 the Citizens Advice service dealt with 95,000 problems related to utilities. Fuel poverty affects one in five households and means that many people need advice with problems paying bills and avoiding disconnection in addition to associated problems of ill health and poor housing.
| Title | Description | Date |
|---|---|---|
| Are you being served? | CAB evidence on contacting utility companies | 05-02-2008 |
| The fuel picture | CAB clients’ experience of dealing with fuel suppliers | 01-06-2002 |
| 1 |
