The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
Citizens Advice regularly publishes parliamentary briefings relating to Bills and amendments to Bills using evidence of our clients' problems.
Influencing policy and decision-makers is at the heart of the Citizens Advice service. The evidence we gain by helping people locally to resolve individual problems is used to inform our work in Parliament. Every year, Citizens Advice receives over 42,000 detailed reports from Citizens Advice Bureaux on client problems caused by bad or unfair laws, policies and practices. This gives us extremely rich qualitative date in every area of client detriment from which to inform policy debate.
With a local presence in almost every Parliamentary constituency, the Citizens Advice service has its finger on the pulse of every local community.
In this area of our website you will be able to find details of our work in Parliament.
Consumer and debt problems have been increasing dramatically in recent years and these are now the largest area of problems dealt with by Citizens Advice Bureaux - over 2 million new consumer and debt problems in 2007/08.
| Title | Description | Date |
|---|---|---|
| Financial Services Bill Briefing, House of Commons second reading - Monday 30 November | Citizens Advice Parliamentary briefing | 04-12-2009 |
| Inquiry on Mortgage and Secured Loan Arrears | Citizens Advice response to the Treasury Select Committee | 30-06-2009 |
| European Commission's proposed Directive on consumer rights | Citizens Advice response to the House of Lords EU Sub-Committee G (Social Policy and Consumer ... | 27-04-2009 |
| The Budget Report 2009 | Citizens Advice submission to the Chancellor of the Exchequer. | 15-04-2009 |
| Tribunals, Courts and Enforcement Bill | Citizens Advice Parliamentary Briefing | 09-01-2007 |
| Consumer Credit Bill: Third Reading - House of Lords | Citizens Advice Parliamentary Briefing | 21-03-2006 |
| Cash Machine Charges: Fifth report from the Treasury Committee and the Government's response | Citizens Advice Parliamentary briefing | 17-02-2006 |
| Government contract for the Post Office card account (POCA) | Citizens Advice Parliamentary briefing | 16-02-2006 |
| Consumer Credit Bill - Report Stage and Third Reading, House of Lords | Citizens Advice Parliamentary briefing | 18-01-2006 |
| Consumer Credit Bill: Second Reading - House of Commons | Citizens Advice Parliamentary briefing | 15-12-2005 |
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