The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
Citizens Advice regularly publishes parliamentary briefings relating to Bills and amendments to Bills using evidence of our clients' problems.
Influencing policy and decision-makers is at the heart of the Citizens Advice service. The evidence we gain by helping people locally to resolve individual problems is used to inform our work in Parliament. Every year, Citizens Advice receives over 42,000 detailed reports from Citizens Advice Bureaux on client problems caused by bad or unfair laws, policies and practices. This gives us extremely rich qualitative date in every area of client detriment from which to inform policy debate.
With a local presence in almost every Parliamentary constituency, the Citizens Advice service has its finger on the pulse of every local community.
In this area of our website you will be able to find details of our work in Parliament.
Citizens Advice Bureaux deal with problems many relating to disability and sickness benefits.
Research has clearly established the link between low income and poor health, and most bureaux are actively engaged in benefit take-up campaigns. An increasing number of bureaux are running outreach services in health centres, GP surgeries and hospitals, and one in five run specialist mental health services.
| Title | Description | Date |
|---|---|---|
| Social Care Green Paper - House of Commons | Citizens Advice parliamentary briefing | 29-10-2009 |
| NHS Redress Bill | Citizens Advice Parliamentary Briefing | 15-02-2006 |
| NHS Dentistry - Westminister Hall Debate | Citizens Advice Parliamentary briefing | 10-01-2006 |
| Health and Social Care Bill - House of Lords 2nd Reading | Briefing on reform on NHS complaints and GP removal processes | 08-09-2003 |
| 1 |
