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The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover

HomeCampaigning for changePolicy / campaign publicationsParliamentary briefingsLegal affairs


Legal affairs

Citizens Advice regularly publishes parliamentary briefings relating to Bills and amendments to Bills using evidence of our clients' problems.

Influencing policy and decision-makers is at the heart of the Citizens Advice service. The evidence we gain by helping people locally to resolve individual problems is used to inform our work in Parliament. Every year, Citizens Advice receives over 42,000 detailed reports from Citizens Advice Bureaux on client problems caused by bad or unfair laws, policies and practices. This gives us extremely rich qualitative date in every area of client detriment from which to inform policy debate.

With a local presence in almost every Parliamentary constituency, the Citizens Advice service has its finger on the pulse of every local community.

In this area of our website you will be able to find details of our work in Parliament.

Citizens Advice Bureaux clients continue to face difficulties obtaining access to justice and we helped with 275,000 problems relating to the legal system in 2007/08. Significant barriers include high court fees and difficulties accessing, or ineligibility for, publicly funded services.

Citizens Advice service related work


TitleDescriptionDate

Government support for domestic violence organisations - Virendra Sharma MP

Citizens Advice Parliamentary Briefing

08-05-2008

Child Maintenance and Other Payments Bill

Citizens Advice Parliamentary Briefing

04-07-2007

LSC Withdrawal of Specialist Support Funding

Citizens Advice Parliamentary Briefing

08-02-2006

Disability Discrimination Bill: 2nd Reading

Citizens Advice Parliamentary briefing to the House of Lords

06-12-2004

Draft Disability Discrimination Bill

Parliamentary briefing to the Joint Scrutiny Committee

01-02-2004

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