The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our impact report

• Our service strategy 2008-2011

Policy/campaign publications

Citizens Advice regularly publishes briefings, consultation responses, evidence reports and parliamentary briefings on a wide range of issues.

• Evidence reports and briefings - exploring key issues raised by CAB client evidence and make recommendations for changes in policies and services

• Consultations - responses to consultations presented to Government departments, MPs, Peers and other policy makers

• Parliamentary briefings - relating to Bills and amendments to Bills which Citizens Advice supports

• Evidence journal - quarterly publication to keep you up-to-date on our campaigning work

Search for policy/campaign publications

To search our policy/campaign publications by type, topic or date, complete the search form below.

Order policy/campaign publications

Many of our policy/campaign publications are available to download from this site. If you would like to order publications, please complete the publications order form.

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