The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Consumer and debt
Consumer and debt problems have been increasing dramatically in recent years and these are now the largest area of problems dealt with by Citizens Advice Bureaux - over 2 million new consumer and debt problems in 2007/08.
Related Citizens Advice service work
| Title | Description | Date |
| Do the right thing | Evidence briefing | 24-02-2010 |
| Turning the tide? | Evidence from the free advice sector on mortgage and secured loan possession actions in England in J... | 15-12-2009 |
| Out of order | CAB evidence on the use of charging orders and orders for sale in debt collection | 25-06-2009 |
| A life in debt | | 26-02-2009 |
| With a little help from my friends | Citizens Advice report on how advisers, creditors and debt collectors can work together to help peop... | 04-11-2008 |
| This is child poverty | Citizens Advice report on the experiences of parents struggling to make ends meet. | 24-09-2008 |
| Set up to fail | Citizens Advice evidence report of mortgage and secured loan arrears. | 12-12-2007 |
| Out of pocket | CAB evidence on the impact of fee-charging cash machines. | 19-07-2006 |
| Deeper in Debt | Citizens Advice evidence briefing on the profile of CAB debt clients. | 24-05-2006 |
| Banking Benefits | Citizens Advice evidence report on payment of benefits into bank accounts. | 24-01-2006 |