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Bureau details

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Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

Stockton & District Advice & Information Service Bureau

Bath Lane
STOCKTON-ON-TEES
Cleveland
TS18 2DS

Telephone:01642 633877 (Appointments Only)
08444 111 444 Adviceline
Fax:01642 612666
Map:Link to map

 Other bureau locations

Notes

Stockton District Advice & Information Service is part of the telephone Adviceline service. We currently take calls from the areas of Stockton and Hartlepool. When you speak to one of our assessors you will be offered a short interview so that we can agree to the best way to help you.

Advice Provided
SDAIS provide advice via a drop in service, appointments, home visits, telephone and email (for those living in the Stockton District).

Languages
If English is not your first language contact us for information about other languages we can provide

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.30 - 17.00          Drop in 9:30 - 12:30 Appointments throughout the day 
Tue: 09.30 - 17.00          Drop in 9:30 - 12:30 Appointments throughout the day 
Wed: 09.30 - 17.00          Drop in 9:30 - 12:30 Appointments throughout the day 
Thu: 09.30 - 17.00          Drop in 9:30 - 12:30 Appointments throughout the day 
Fri: 09.30 - 17.00          Drop in 9:30 - 12:30 Appointments throughout the day 
Sat: 09.00 - 12.00          Appointments Only 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 09.30 - 15.30           
Tue: 09.30 - 15.30           
Wed: 09.30 - 15.30           
Thu: 09.30 - 15.30           
Fri: 09.30 - 15.30           

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access

Languages

  • Hindi
  • Punjabi

Specialist services

  • CommunityCare
  • Consumer
  • Debt Relief Order
  • Employment
  • Family/Relationships
  • Housing
  • Money Advice
  • Tribunal/advocacy
  • Welfare Benefits

Other bureau locations