Drop in to see us or telephone Adviceline for an initial assessment interview.
If your enquiry cannot be dealt with fully at this time a follow up contact will be arranged.
Follow up contact may be face to face or by telephone.
Adviser time is very precious, so if you cannot keep an appointment we have made for you, please contact our admin line, or send us an email to let us know.

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.